FoneMoney Co., Ltd. (hereinafter referred to as "the Company") regards the personal information of customers (hereinafter referred to as "users") using FoneMoney, an overseas remittance service (hereinafter referred to as "Service") provided by the Company and make every effort to users’ personal information.
The Company strictly adheres to all personal information protection laws, including the Personal Information Protection Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, and Etc. In addition, the Company further protects our users’ personal information by separately establishing and adhering to the privacy policy. The Company always discloses its privacy policy on the first page of the company's homepage so that users can easily view it. The Company's privacy policy may change subject to changes in relevant laws and notices or changes in internal operating policies. If the Company's privacy policy is revised, the changes will be posted on the website.
The Company's privacy policy includes the following:
In connection with the collection of personal information of the user, the Company has a procedure for selecting "CONSENT” or "CANCELLATION" about the content of the Company's Privacy Policy or the Terms and Conditions of use. If the user clicks the "CONSENT" button, it is regarded that the user consents to the collection of personal information.
The Company collects personal information of users for providing services.
In the process of installing and using the Company's Web or App, the Company collects personal information that the user directly enters or via offline information after pre-agreement.
The personal information items that the Company collects are as follows.
- Items to be collected for FoneMoney Service
Name, DOB, Copy of ID Card, Contact (cell phone number, email), Other personal information necessary for overseas remittance.
: Identification procedures for the use of services and related information for remittance services, and communication path according to inquiry
The Company collects and uses personal information of users for the purpose of providing optimum remittance service and consulting with customers. In any case, without any prior consent of the user or related laws, the Company shall not use it for any purpose other than the purpose stated in advance to the users, and not disclose it to the outside.
Except for the consent of the user or in accordance with the provisions of related laws, the Company shall not use the personal information of the user or provide it to the third party beyond the scope stated in "Collection and Use of Personal Information" and "Use of Personal Information." In case of providing or sharing personal information of user, for the purpose of obtaining consent, the Company shall notify the users by e-mail individually or homepage notice of “the party to be received or shred information, its main business, personal information item provided or shared, purpose of providing or sharing personal information except that sets forth the items specified below:
The Company keeps the personal information of the users continuously until the end of the business and uses it to provide services. However, if the user requests deletion of his / her personal information, his / her personal information is completely deleted from the disk by a method that cannot be reproduced, and if it is output, it is shredded by a crusher and processed in a state that cannot be viewed or used at a later time.
Even if the user requests to withdraw his / her consent to the personal information, if there is a need to preserve it in accordance with the provisions of laws and regulations such as Commercial Act, Act on the Consumer Protection in Electronic Commerce, Etc., Framework Act on National Taxes, etc., the Company may retain the user's personal information for a certain period of time as follows:
In order to protect the personal information of the user and to handle the complaints related to the personal information, the Company has the personal information staff exclusively appointed for the post as below:
[Person in charge of Personal Information Management]
Name: WOO, JIN HO Positon: Senior
TEL: 02-525-1900
E-Mail: [email protected]
[Manager of Personal Information Management]
Name: MOON, JONG DEOK Positon: Senior
TEL: 02-525-1900
E-Mail: [email protected]
The Company shall not collect cookies because it does not provide users with tailored ads.
You can view your personal information at any time, or if finding an error in personal information, you can correct it and request deletion. If you would like to inquire or correct your personal information, please contact the person in charge and manager of personal information management by phone or e-mail and they will take action without delay.
You may at any time withdraw your consent to the collection, use, and provision of personal information by contacting the person in charge and manager of personal information management by phone or e-mail to withdraw your consent. The person in charge and manager of personal information management of the Company will take necessary measures such as destroying the personal information of the user upon receiving the contact. If the Company takes measures such as withdrawing consent or destroying personal information, the Company shall promptly notify the user of such information. The Company will take the necessary steps to make it easier for you to withdraw consent to the collection of personal information than to collect your personal information.
[Technical Measures]
In dealing with user's personal information, the Company takes technical measures to ensure safety so that personal information may not be lost, stolen, leaked, altered or damaged.
The customer's personal information is managed using an internal network that cannot be accessed or intruded from the external network. Encrypting the file and transmission data, or using the file lock function, the important data is thoroughly protected with extreme security functions.
In preparation for external intrusion such as hacking, the Company uses intrusion detection system for each firewall and each server to secure internal network security. In addition, the Company strengthens security by installing access control system.
The personal information processing system and the personal information handler installs the anti-virus program to prevent infringement of personal information so that the information equipment used for personal information processing can always check and process the infiltration of malicious programs such as computer viruses and spyware.
[Management Measures]
The Company grants access to users' personal information only to a limited number of persons. In order to ensure the security of personal information, the Company also has internal procedures for accessing and managing personal information, which shall be informed and observed by its employees. The Company shall ensure that the personal information handler finishes the transfer of duties with perfect security. The Company clarifies where the responsibility for the personal information accident lies.
The Company values users' opinions and users have the right to always receive sincere answers to inquiries. You may report any complaints about personal information protection related to the Company's service to the company main number or the person in charge of personal information.
[Company Main Number]
TEL : 02-525-1900
The addition, deletion, and correction of the contents of the current Privacy Policy shall be announced through the homepage notice from 7 days prior to change.
Notice of Change : May 1, 2018
Date of enforcement : May 1, 2018